privacy policy
last updated: may 1, 2026. your code stays yours, always.
1. summary
your code is yours. we never train public ai models on private repositories. we collect only what we need to run the service.
2. information we collect
account info (name, email), billing details, and product usage telemetry. with your permission, file context for ai requests.
3. how we use information
to operate the service, improve performance, prevent fraud, and communicate important updates.
5. ai providers
ai requests are routed to model providers under strict zero-retention agreements. you can choose on-device routing on enterprise plans.
6. data retention
account data is retained while your account is active. delete your account to remove personal data within 30 days.
7. security
soc 2 type ii. encryption in transit and at rest. annual third-party penetration tests.
8. your rights
access, correct, export, or delete your data at any time from account settings, or by emailing [email protected].
10. international transfers
we transfer data internationally under standard contractual clauses and equivalent safeguards.
11. children
hellocode.ai is not directed to children under 13 and we do not knowingly collect data from them.
12. changes
we will notify you of material changes to this policy via email or in-product notice.
13. contact
questions? email [email protected].